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Vol. 11, Special Issue 11 (2022)

Study on satisfaction level of parents’ of children of franchisee and non-franchisee schools

Author(s):
Sweta Kumari and Shilpa Rathore
Abstract:
A research was carried out during the year 2021 in Jodhpur city of Rajasthan for studying parental satisfaction to find out satisfaction of parents of children of franchisee and non-franchisee schools and further, comparison of satisfaction of parents of children of franchisee and non-franchisee schools. For study, sample and it’s selection was based on two categories of schools i,e. (i) Franchisee (ii) Non Franchisee. From each category, Four (4) schools were selected. Further, from each selected school 15 parents were selected for interview. Thus 60 parents were selected from both the categories. The researcher selected interview method as the most appropriate and practical technique for collecting the required data. For reaching to conclusion of parental satisfaction, five parameters were observed viz., location, infrastructure, teachers and teaching methods, and parental involvement. The scoring system was decided on five points viz. highly satisfied (5), satisfied (4), neither satisfied nor dissatisfied (3), somewhat dissatisfied (2), dissatisfied (1). Item analysis of the scale with 54 items was administered on a randomly selected 120 parents having children age 3-6 years. In order to answer the research questions mentioned under hypothesis and to achieve the objectives of the study, investigator undertook appropriate statistical analysis like simple comparisons were made on the basis of frequency and percentage and Mean per cent score (MPS) was calculated by multiplying total obtained score of the respondents by 100 and divided by the maximum obtainable score under each practice. Overall satisfaction of the parents of franchise and non-franchise schools reveals that there were 97.50 percent of parents exhibited their satisfaction levels in highly satisfied and satisfied category and only 02.50 percent under neither satisfied nor dis-satisfied levels of their satisfaction.
Pages: 1164-1168  |  200 Views  101 Downloads
How to cite this article:
Sweta Kumari and Shilpa Rathore. Study on satisfaction level of parents’ of children of franchisee and non-franchisee schools. The Pharma Innovation Journal. 2022; 11(11S): 1164-1168.

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