Vol. 12, Special Issue 12 (2023)

Author(s):
Kaberi Gogoi and Dr. Sayanika Borah

Abstract:
There are many contexts in which conflict arises, and no organization would exist without conflict. A fight or contest between individuals who hold divergent opinions, ideals, or ambitions is referred to as conflict. Conflicts arise for a variety of reasons and can take several forms, based on factors like engagement, scope, outcomes, and rights and interests. The main goal of conflict management is to identify problems by seeing past the immediate issue and using appropriate tactics to prevent them in the future. An organization can resolve conflicts using a variety of conflict management techniques, such as accommodating, avoiding, cooperating, compromising, competing, etc. The challenges of conflict management in a variety of projects stem from the executives' and workers' disparate levels of authority and accountability. The difficulties of conflict management include raising salaries and working conditions, establishing calm, private workspaces, promoting employees, relieving stress, and striking a balance between the needs and interests of the populace. Conflict may be one of the main drivers of positive development in an organization if it is managed and positioned well.